Customer Service

Below you will find a list of answers to frequently asked questions regarding orders, shipping, returns and more. If you require further information, please fill out the contact form below with your inquiry.

Our Customer Service Hours:

Live Chat & Email Support
Monday-Friday    9am-6pm GMT

Email: customerservice@herschel.com

Phone Support
Monday-Friday    9am-6pm GMT

Phone: 0808 168 4726

Frequently Asked Questions

Sales & Discount Codes  

Orders  

Shipping  

Returns  

Exchanges  

Warranty  

Gift Cards  

Media  

Wholesale  

Payments  

Contact form

Thank You

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